Account access
Use Account & Security to change your password or revoke all active sessions. If you cannot sign in, do not create repeated paid invoices while the account issue is unresolved.
JINNIEMATRIX SUPPORT
Get help with your account.
For the fastest resolution, keep the account email, invoice ID and transaction hash available. Never share a seed phrase, private key or wallet PIN with anyone claiming to be JinnieMatrix support.
Payment investigation
Open the invoice from your account and retain its invoice ID, network, exact amount and transaction hash. Blockchain payments should only be sent to a current, unexpired invoice.